Our Services

At Tri Phoenix Ltd, we are proud to be a trusted provider of Special Educational Needs and Disability (SEND) transport services across London and neighbouring boroughs. Our core mission is to ensure that every passenger — particularly children and young people with additional needs — is transported in a manner that prioritises safety, comfort, and dignity. We work in close partnership with local authorities, schools, and parents to deliver consistent, well-coordinated journeys that support educational access and community inclusion.
 

Our drivers and passenger assistants are fully trained in safeguarding, first aid, and disability awareness, enabling them to provide the highest standard of care and professionalism. Every journey is risk-assessed, and all staff are DBS-checked to ensure complete peace of mind for families and commissioning bodies. By maintaining open lines of communication with schools and local authorities, we ensure that our services remain responsive to changing needs, schedules, and circumstances.
 

In addition to our SEND services, Tri Phoenix Ltd also supports guardianship companies and international education providers, offering tailored transport for exchange students and unaccompanied minors. From airport arrivals to accommodation transfers, we manage the entire process with care and attention to detail — ensuring that students arriving in the UK are met by trained, friendly professionals who represent safety and reliability from the moment they land.
 

We also provide specialist non-SEND transport services at the request of local authorities and social service teams. These include emergency relocations, welfare support journeys, and sensitive passenger transfers for individuals or families requiring urgent or assisted travel arrangements. Our team is trained to handle such situations with discretion and empathy, ensuring that every journey is conducted smoothly and with respect for each passenger’s circumstances.
 

Unlike general minicab or private hire operators, Tri Phoenix Ltd is a specialist transport company — not a high-volume taxi service. The majority of our operations take place during school term time, reflecting our focus on education-based and social-care transport. This specialisation allows us to dedicate our full attention to the needs of vulnerable passengers, offering a service that combines reliability, compliance, and a genuine sense of care.