Company policies

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We carry children and vulnerable adults, so we keep written policies on how we work, and we review them when the law or council requirements change.

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Our policies cover:

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Safeguarding and child protection: how we spot, report and deal with concerns.

Health and safety: risk assessments, safe working and staff training.

Data protection: how we collect, store and use personal information under UK GDPR and the Data Protection Act 2018.

Equality, diversity and inclusion: fair treatment and respect for everyone, whatever their background or ability.

Whistleblowing and complaints: how to raise a concern and what we do about it.

Environment: how we cut the impact of our work.

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All staff are trained on these policies and have regular refresher training.

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Clients, local authorities and guardianship organisations can ask for copies. Email info@tpltd.co.uk or call 0333 006 5000.