Getting people where they need to be, safely

Why choose Tri Phoenix?

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Some passengers need more than a car and a driver. They need the right vehicle, people they know, and a routine that does not change without warning. That is true for a child on the school run, an adult going to an appointment, or a family booking a trip of their own.​

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On time, every time. Families, schools and care teams plan their day around us, so we plan ours around them.​

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The same faces. Unlike a minicab or hackney carriage, we keep the same driver and passenger assistant on each route wherever we can, so younger and vulnerable passengers travel with people they know and feel comfortable.

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Trained, checked staff. Every driver and passenger assistant is DBS checked and trained in safeguarding, first aid and disability awareness.

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The right vehicle. Cars, people carriers and wheelchair-accessible vehicles, matched to what each passenger needs.

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Our own planning system. Every route runs on iDigital, transport management software we built for this kind of work. It keeps each passenger's needs, every driver's and assistant's checks, and every route in one place.

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We keep people informed. If a journey is running late or something has changed, the passenger, their family and whoever booked the journey hear it from us first.​

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Airport transfers. We meet students and other travellers at all the London airports, watch their flights and tell their family once they are safely collected.